Ambulance patient waiting in minor injuries

Emily Cowley was brought in to the Queen Elizabeth Hospital in an ambulance earlier this morning.

Her foot was caught under a door as it opened and stripped the skin away.

Emily is waiting to be seen by a plastic surgeon.
Emily is waiting to be seen by a plastic surgeon. Credit: ITV News

As a trauma case, she was seen quickly after arriving and her wound was cleaned and bandaged. She is now waiting to see a plastic surgeon in the minor injuries waiting room and is expecting to be admitted ahead of an operation.

Emily told ITV News: "They saw me quickly when I first came in and now I'm just waiting, I don't know how long for. I wish I could just go home."

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Accident and Emergency live

The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.