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The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.

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Tennis injury: 'First aiders told me I had to go to A&E'

Liz Litheritard was told she 'had to go to A&E'. Credit: ITV News

Liz Litheritard was getting ready for a game of tennis at a nearby club when she tripped and cut her arm.

She received immediate first aid from staff at the tennis club but was told she "had to go to A&E" and an ambulance was called.

She is now waiting to be seen in the minor injury waiting room.

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