An 87-year-old man has been brought in to the A&E by his granddaughter.
He came in last week because he wasn't feeling well and as his condition has not improved the family decided to bring him back today.
He was seen by a nurse at home and she also recommended he come in to hospital.
His granddaughter told ITV News they had not called called 111 or taken him to see his GP: "The nurse said bring him in so we just did that."
A&E departments across the country are having what some people call "a challenging" time and others say is a full-blown crisis.
Queen Elizabeth Hospital Birmingham is a major trauma centre treating the most severely injured casualties from across the Midlands.