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The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.

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Incident on duty for community support officer

Two police community support officers are waiting to be seen in A&E.

Asking not to be identified, the male officer says he has brought his female colleague in as a precaution after an incident on duty.

The female officer was hit by a car whilst riding her bicycle and has a painful wrist.

Whilst the injury is not an emergency, they came to A&E rather than going to a GP with the aim of seeing a quick resolution.

"To be honest, I don't really like going to my GP very much," the female officer said.

"And I really think access to GPs needs to be improved," said her colleague.

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