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The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.

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Mother and son came to A&E to 'cut out the middleman'

Ryan Hadley fell down in the playground and went over on his ankle. His mother, Alison, brought him in to the Queen Elizabeth A&E "because it was easier."

She told ITV News that she might have taken her son to their GP but felt that they were likely to be sent on to A&E in any case: "We might as well cut out the middleman and come straight in."

Ryan and his mother Alison waiting to be seen in the mior injuries clinic. Credit: ITV News

Mrs Hadley said that she decided not to take 9-year-old Ryan to the Birmingham Children's Hospital because they hoped the wait would be less here.

She said: "I went there with my other son recently and waited for three hours - we're not going through that again."

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