Mother and son came to A&E to 'cut out the middleman'

Ryan Hadley fell down in the playground and went over on his ankle. His mother, Alison, brought him in to the Queen Elizabeth A&E "because it was easier."

She told ITV News that she might have taken her son to their GP but felt that they were likely to be sent on to A&E in any case: "We might as well cut out the middleman and come straight in."

Ryan and his mother Alison waiting to be seen in the mior injuries clinic.
Ryan and his mother Alison waiting to be seen in the mior injuries clinic. Credit: ITV News

Mrs Hadley said that she decided not to take 9-year-old Ryan to the Birmingham Children's Hospital because they hoped the wait would be less here.

She said: "I went there with my other son recently and waited for three hours - we're not going through that again."

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The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.