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The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.

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Queue builds up at A&E reception

People wait to check in with the A&E receptionist. Credit: ITV News

While the waiting area at the Queen Elizabeth Hospital Birmingham A&E remains largely empty, a queue is building up to see the receptionist.

Meanwhile, a patient has missed two calls to go through to triage because she went to move her car.

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