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Accident and Emergency live

The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.

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Schoolgirl 'probably didn't need to be here'

Grace Williams who was brought in after burning her fingers at school was sent home from the Queen Elizabeth A&E within minutes of being seen by medical staff.

Medical staff said that her injuries could have been dealt with elsewhere and that the fourteen-year-old probably did not need to come in to the accident and emergency department.

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