Speaking to ITV News, the Health Secretary said pressure could be taken off A&E departments by ensuring patients know there are other places to turn. Jeremy Hunt said A&E had become "the place of last resort".
ITV's Tonight programme spends 24 hours in an A&E department to investigate the crisis that led waiting times to a nine-year-high in April
The NHS deals with over 1 million patients every 36 hours, here is a look at the facts and figures behind the NHS.
An investigation into urgent care showed that people who couldn’t easily get an appointment with a GP went to A&E instead.