An 82-year-old woman who had come to A&E because she wasn't satisfied with her GP's treatment said staff here have told her she has a possible blood clot in her leg.
She earlier told ITV News that her doctor had advised treating her leg with aqueous cream but she had not seen an improvement in her condition.
She now has an appointment to see a specialist at the hospital tomorrow and is much happier with how her leg is being treated.
A&E departments across the country are having what some people call "a challenging" time and others say is a full-blown crisis.
Queen Elizabeth Hospital Birmingham is a major trauma centre treating the most severely injured casualties from across the Midlands.