MPs have called the decision to launch the troubled NHS 111 service in April "premature".
A report by MPs said: "NHS 111 was launched prematurely without any real understanding of the impact it would have on other parts of the NHS including emergency and urgent care."
The line was meant to replace NHS Direct but just a month after its launch, medics warned that the "problematic" roll-out of the system left many patients not knowing where to turn and many said troubles with the service heaped pressure on already struggling A&Es.
Health officials launched an investigation into the advice line after a number of potentially serious incidents, including three deaths, were linked to the service.
More top news
Ibrahim Halil Dudu had just recently fled the war-torn country when his master sewing skills were desperately needed in his new home.
A police officer who sparked a terror alert by making a hoax 999 call to his own force has had his "unduly lenient" jail term increased.
Autumn weather arrives for the early part of the weekend, brighter on Sunday.