MPs have called the decision to launch the troubled NHS 111 service in April "premature".
A report by MPs said: "NHS 111 was launched prematurely without any real understanding of the impact it would have on other parts of the NHS including emergency and urgent care."
The line was meant to replace NHS Direct but just a month after its launch, medics warned that the "problematic" roll-out of the system left many patients not knowing where to turn and many said troubles with the service heaped pressure on already struggling A&Es.
Health officials launched an investigation into the advice line after a number of potentially serious incidents, including three deaths, were linked to the service.
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