Committee chairwoman Margaret Hodge said she was "stunned" to learn that the Treasury destroyed details and addresses of 353,000 policyholders provided by the Equitable Members Action Group in 2011 on data protection grounds.
It is completely unacceptable that more than 10 years after the collapse of Equitable Life so many victims still have not received the compensation they are entitled to.
Only 35% of policyholders have received payments despite 72% of the budget being spent. We heard of cases where people had been sent multiple letters requesting the same information and received only generic responses to individual queries and complaints.
More top news
Nearly 70,000 packets of garlic bread slices worth £93,000 have been pulled from Tesco shelves after a probe found some were underweight.
A married police officer and father of two young girls has died after being mown down by a stolen pick-up truck in a hit and run.
As the Church launches an independent inquiry into claims a bishop's abuse was covered-up, one victim claims he was "aggressively silenced".