The 111 service is an absolutely vital source of information and reassurance to the British public, especially for those who cannot easily get out and about to visit their GPs.
If people don't have confidence in it, or if it's not available in their area, then they will present at A&E instead, putting further strain on already stretched services.
The British Red Cross is calling on the government to ensure more preventative services are in place for everyone in or at risk of a health crisis, and the 111 line is one of them.
More top news
Once again low pressure drives our weather today with an active weather front bringing very windy and very wet conditions.
A young polar bear has won the affections of the internet after a video of her growing up was watching hundreds of thousands of times.
Twenty-one-year-old pair raise nearly £40,000 in the world's toughest row.