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NHS Direct pulls out of 111 deal

The troubled NHS 111 telephone service was thrown into turmoil today as one of its main providers, NHS Direct, announced it was seeking to "withdraw from the contracts it entered into".

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Lib Dem peer praises 'efficient and superb' 111 call

A prominent Liberal Democrat peer has praised the troubled NHS non-emergency telephone service 111 for providing him with "efficient and superb" medical assistance after suffering a heart attack.

Speaking during a private notice question (PNQ) on NHS Direct, Lord Willis of Knaresborough said: "On June 9 I had reason to call 111 because I was having a heart attack.

"The response from 111 was not only excellent in York - not only at the same time did they call the paramedics, but they had me in hospital within 25 minutes to an absolutely superb accident and emergency."

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