NHS England deputy chief executive Dame Barbara Hakin told ITV News NHS 111 is a "great concept" and blamed providers, including NHS Direct, for failing to deliver a quality service:
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The RSPCA are trying to find who is responsible for leaving the trap out as they are warning they could be breaking the law.
Fine start to the week for most but turning wet and windy from Wednesday.
Thousands of people have lined the banks of the Mersey to see Cunard's three flagship ocean liners sail down the river.