Patients in 36 hospital wards across England would not recommend them to their friends or family, according to a new test designed to shine the spotlight on poor care.
Of 4,500 wards across England, patients who were treated in 36 wards would be unhappy to send their loved ones to receive the same care.
The first wave of the "Friends and Family" test also saw just one English A&E department get a "negative score" - at Chase Farm Hospital, part of the Barnet and Chase Farm Hospital NHS Trust, in north London.
Almost two-thirds of patients would be "extremely likely" to recommend their A&E according to a new "friends and family" survey.
With a fanfare and a tweet from Number 10, the curtain rises on the NHS Friends and Family rating system but what do the results mean?