Chief nursing officer: Care and compassion a priority

Commenting on research conducted for Macmillan Cancer Support, Jane Cummings, NHS England's chief nursing officer, said: "I am committed to taking action to make sure that all patients receive the highest standard of care and that they are always treated with compassion and dignity.

NHS England's chief nursing officer says she is committed to ensuring quality care and compassion for patients. Credit: Press Assocation

"Our Compassion in Practice strategy sets out exactly how we can deliver the '6Cs' - care, compassion, competence, communication, courage and commitment. These are the core elements of our vision."

She said compassion "comes naturally to the overwhelming majority of staff," but added: "Sadly some people do not have the capacity to be compassionate and caring despite training and support. They have no place in the NHS.

"We only want staff who come to work to make a difference for their patients and are prepared to take personal responsibility for individuals in their care."

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18,000 cancer patients' files lost

Around 18,000 cancer patients have their medical files lost every year in hospitals, according to research by the charity Macmillan Cancer support.