Thames Water defends bill rise

Thames Water has written to the industry regulator Ofwat to ask permission to charge customers an addition one-off fee of about £29 per household. The firm, which made £150m profit last year, has blamed "unquantifiable" costs.

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Anger as Thames Water announces surcharge plans

Plans for Thames Water to charge their customers a one-off surcharge of approximately £29 have been greeted with anger on social media site Twitter.

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