Helicopter operator promises 'painstaking' crash probe

A helicopter crash that killed four people will be "painstakingly investigated" to find out what went wrong, a senior executive of the aircraft operator has promised.

Duncan Trapp, vice president for safety and quality at CHC Helicopter, said the company will work with authorities and give its full co-operation following the Super Puma crash in the North Sea on Friday night.

The dive vessel involved in the salvage of the Super Puma helicopter off Shetland. Credit: Danny Lawson/PA Wire

He also revealed the two pilots are recovering from their injuries and pledged to do "everything humanly possible" to ensure workers can travel safely.

"Together, the regulators, authorities, aircraft manufacturer, CHC and other experts will painstakingly investigate the incident to determine - and learn the lessons of - what went wrong," Trapp said.

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Helicopter firm 'dismissed fears'

Oil workers who expressed concerns about their helicopters were reportedly told to put on "big boy pants" in the weeks before the crash off Shetland that killed four people.