NHS leaders have warned that "myths and misinformation" about the reasons behind A&E pressures is preventing the health service from addressing the actual causes.
Mike Farrar, the chief executive of the NHS Confederation, said a survey of health managers on the pressures they are likely to face in winter reveals:
"Not only do we need some extra resources to help them plan now for winter but also to try and help the public understand that there a range of services outside of hospitals that they can access.
"Recent weeks have seen quite a political debate about NHS 111 and GP out-of-hours and we just want to make sure that people understand they are available, they are important resources and people can use those rather than go to A&E."
More top news
Rescue workers resume the search for survivors after a 6.5 quake struck the north-east of Sumatra killing over 100.
Rain will clear in the north later today as temperatures in the south look set to hit up to 14 or 15 Celsius (57 or 59 F).
The Hollywood actor and environmental campaigner met the president-elect to discuss the economic advantage of green policies.