NHS leaders have warned that "myths and misinformation" about the reasons behind A&E pressures is preventing the health service from addressing the actual causes.
Mike Farrar, the chief executive of the NHS Confederation, said a survey of health managers on the pressures they are likely to face in winter reveals:
"Not only do we need some extra resources to help them plan now for winter but also to try and help the public understand that there a range of services outside of hospitals that they can access.
"Recent weeks have seen quite a political debate about NHS 111 and GP out-of-hours and we just want to make sure that people understand they are available, they are important resources and people can use those rather than go to A&E."
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