Care homes and adult social care inspectors should ask themselves if they would allow their own mother to stay in the facility they are inspecting, the new Care Quality Commission chief has said.
Andrea Sutcliffe published her priorities in A Fresh Start for the Regulation and Inspection of Adult Social Care.
Ms Sutcliffe also wants to recruit an army of ordinary people with personal experience of the care system to help carry out inspections and introduce a more rigorous ratings system.
We will always be on the side of the people who use care services. For every care service we look at, I want us to ask: 'Is this good enough for my mum?'.
If it is, this should be celebrated. If not, then as the regulator we will do something about it.
Adult social care is the largest and fastest growing sector that CQC regulates and so it is imperative that we get it right.
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