British Gas have said raising energy prices was a "difficult decision" but necessary due to the increasing cost of buying energy in global markets.
The energy giant said they recognised energy bill were a "real worry for hard-pressed households".
A statement read:
Today’s announcement, which will add about £2 a week to the average dual fuel bill, reflects the increasing cost of: buying energy in global markets, delivering gas and electricity to the home, and the Government’s social and environmental programmes, which are paid for through customers’ bills.
Customers have used a pre-scheduled Q&A session on Twitter to vent their rage at British Gas' plans to hike average energy prices by 9.2%
British Gas may have regretted hosting an question and answer forum just hours after announcing an above-inflation price hike.
British Gas announced a price hike today, just a week after energy company SSE did the same. Here are a few tips to help you save money.