Customer anger over British Gas price hike

British Gas customers have expressed their anger over the company's latest price rise.

The energy giant announced today that electricity and gas prices will rise by 10.4 per cent and 8.4 per cent respectively from November 23.

British Gas said the price rise was a "difficult decision" but necessary in the current climate.

The Prime Minister David Cameron described the rises as "disappointing" and urged people to try to save money by switching suppliers, while Labour has repeated its promise to freeze energy prices if it wins the next general election.

ITV News' Paul Davies reports:

Read: British Gas 'brave' to host Q&A on day of price hike

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British Gas prices up 9.2%

Energy giant British Gas said electricity and gas prices will rise by 10.4% and 8.4% respectively from November 23.