Relatives of the 19 elderly people who died inside Orchard View care home in Copthorne, West Sussex, told an inquest into their deaths they were concerned about the levels of care inside the home.
Call bells were often not answered for long periods of time, and in some cases were in places that the residents could not reach.
Relatives said their loved ones were not tended to properly, were often left unattended and physically inactive for long periods of time, and were not given any mental stimulation or attention by staff.
More top news
The foreign secretary's suggestion last week's bombing of an aid convoy might constitute a war crime prompted an angry response from Moscow.
Goals from Charlie Austin, Dusan Tadic and James Ward-Prowse consigned Slaven Bilic's men to their fourth straight Premier League loss.
Showers will continue in the north and west, heavy in places.