ScottishPower fined £8.5m

Energy firm ScottishPower has been agreed to pay £8.5 million to customers by the regulator Ofgem after providing misleading information through doorstep and telesales agents.

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ScottishPower 'apologises unreservedly' after fine

ScottishPower has apologised unreservedly to customers affected by misselling by doorstep and telesales agents.

ScottishPower has agreed to pay £8.5 million to customers over misselling by agents. Credit: Facebook/ScottishPower

ScottishPower's chief executive of energy retail and generation, Neil Clitheroe, said he was "happy that this matter has now been concluded".

Mr Clitheroe said in a statement: "I am pleased that Ofgem has made it clear that they found no evidence of a strategy by ScottishPower to deliberately missell to customers.”

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