A review into how the NHS handles complaints is due to be published.
Led by Cynon Valley Labour MP Ann Clwyd, the government-backed report was set up in the wake of the scandal at Mid Staffordshire NHS Foundation Trust.
Ms Clwyd publicly protested last year about the poor care her late husband received while in hospital. She told the BBC he had died "like a battery hen" at the University Hospital of Wales in Cardiff.
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The M20 in Kent is shut between junctions 10 and 9 of the London-bound carriageway near Ashford. A body was found there last night.
In a night of violence in Camden, two young men have lost their lives as knife crime continues to haunt the capital.
The profit hike comes despite a mammoth £1.7 billion hit from the payment protection insurance (PPI) mis-selling scandal last year.