Labour MP Ann Clwyd, who led today's critical report of the way the NHS handles complaints, said the review team expects significant improvements with a year.
She said around 30 organisations have made promises to act on today's recommendations.
More top news
The social media firm launched the Online Civil Courage Initiative and plans to educate charities on countering hate speech
The PM told leaders that EU citizens living in Britain for more than five years would be granted the same rights as full British citizens.
Outbreaks of rain across northwestern parts of the UK will move slowly southwards.