Baroness Newlove, whose husband Garry was killed by a gang vandalising his car, welcomed the revised Victims' Code, which she said "helps clarify the rights of victims and the levels of service they should expect".
Baroness Newlove said: "The onus is now on criminal justice agencies to deliver on their promises
"As Victims' Commissioner I will be championing those who take their commitments under the Code seriously and challenging those who don't."
The Victims' Code will come in to force in December.
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