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Energy firms 'faster switching'

Energy minister Ed Davey has set out new measures the government claims will give consumers more control, including making it possible to switch suppliers within 24 hours.

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Birmingham residents on front line of rising energy bills

While politicians talk of "putting consumers in control" of the energy market, many such customers will be forced to cut back on heating this winter.

"I'd love them to live in one of them blocks ... for just a day, two days, just to see how hard it is," says Jason Smith, a resident of one tower in Birmingham referred to locally as the "ice block".

ITV News' Consumer Editor Chris Choi met other residents of one street in the city to see how they are dealing with rising energy prices:

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