Govt: Customers 'not cash cows'

Energy Secretary Ed Davey has warned energy firms that they face the same "reputational fate"as the banks, arguing that customers should not be seen as cash cows to be "squeezed" in the pursuit of profits, as the row over rising bills continues

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Energy companies hit back over profits row

SSE company logo

Two of the big six energy companies have hit back over a suggestion they are making profits at the expense of 'cash cow' customers.

SSE and Npower, which between them have more than 16m users in the UK, have denied they are failing customers by not keeping wholesale costs down.

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