What to do if you receive a scam email

Cyber crime officers have said that the malicious emails often appear to be genuine communications from a bank.

They come with attachments that appear to be files such as a voicemail, fax, an invoice or details of a suspicious transaction.

If you receive such an email:

  • Do not to click on any attachments
  • Update your antivirus software and operating systems
  • Back up important files

If your computer is infected with malicious software:

  • Disconnect it from the network
  • Call a professional to clear the machine
  • Report it to www.actionfraud.police.uk

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