The law cannot be relied upon to make people do their jobs properly, the chair of the Royal College of GPs told the BBC Radio 4 Today programme. Dr Maureen Baker said the key to patient safety is ensuring that effective systems are in place.
Doctors, nurses - we are human, human beings make mistakes. You can't change the human condition, but you can help support the humans in having systems around them that help keep them safe, caring and compassionate.
You can't rely on the law to properly regulate how people do their jobs. We need to rely on the professionalism of doctors, nurses, managers.
What we need to do is let the professionalism take more centrality so that people can flag up the way they need to work in a safe system to care for patients properly.
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