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Retail expert's Cyber Monday delivery warning

As shoppers gear up for Cyber Monday, retail expert Kate Hardcastle says consumers can avoid Christmas shopping delivery issues by making themselves aware of retailers' delivery and dispatch policies before they buy.

Retail expert Kate Hardcastle warns consumers to consider the difference between 'dispatch on' and 'delivery by' Credit: ITV/Daybreak

"Make sure you look for things like 'dispatch on' and 'delivery by' - two very different things," the retail expert told ITV Daybreak.

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