Customers left 'red-faced' after card payment failures

Customers of NatWest, RBS and Ulster Bank have been sharing their experiences on the ITV News Facebook page after services at the banks went down for several hours yesterday, leaving customers unable to use their credit and debit cards.

Denise Paton wrote: "Unable to get money out to buy electric and it will run out by the morning so praying they fix the problem asap because I'm electric only, so need it for everything."

Libby Field wrote: With any luck Tesco will keep hold of my shopping till they sort out their issues. I was left red faced at the tills and had Christmas presents in there for my daughter."

Gee Mix wrote: "I had some voucher codes for a discount on a few things and cannot pay online! It is going to end up that I'm going to miss out on saving money and may not be able to afford gifts now that I wanted for Xmas! Thanks NatWest.

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RBS branches to open early after IT problems

More than 1,000 NatWest and RBS branches will open early on Wednesday after a glitch left customers unable to use credit and debit cards for three hours on Monday evening.