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Bills cap for phone theft victims

Mobile phone users whose handsets are stolen will no longer be hit with "shock bills" when a new cap on the maximum value of calls they will be expected to pay for comes into force next spring under an agreement between ministers and four operators.

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Miller: Mobile deal protects families from price hikes

Culture Secretary Maria Miller said the Government's new deal with telecoms providers will help to prevent families with mobile phones being hit with surprise price rises mid-contract.

We are ensuring hard-working families are not hit with shock bills through no fault of their own.

Families can be left struggling if carefully planned budgets are be blown away by unexpected bills from a stolen mobile or a mid-contract price rise.

This agreement with the telecoms companies will deliver real benefits to consumers and help ensure people are not hit with shock bills.

– Culture Secretary Maria Miller

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