RBS branches to open early after IT problems

More than 1,000 NatWest and RBS branches will open early on Wednesday after a glitch left customers unable to use credit and debit cards for three hours on Monday evening.

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RBS: We will put it right if customers out of pocket

We are very sorry for the system issues that affected our customers this evening. Our customers are reporting that services are coming back on line. We will confirm when all systems have returned to normal service.

If customers have been left out of pocket as a result of these system problems, we will put this right.

If any customer is unable to resolve an issue caused by the disruption, they should get in touch with our call centres or come into a branch in the morning where our staff will be ready to help.

– RBS spokeswoman

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