Western governments need to restore public trust in the internet following revelations of online surveillance made by former US intelligence operative Edward Snowden, according to Microsoft.
The technology company's vice president Brad Smith said:
We obviously all want to live in a secure world but we all want to live in a world as well where security is balanced with personal freedom and privacy.
We recognise that information technology is a powerful tool for individuals but people won't use technology they don't trust. In our view governments have put that trust at risk. Governments need to help restore it.
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