Dr Chaand Nagpaul, chairman of the British Medical Association's general practice committee, has said anecdotes of poor practice must not be used to distort reality.
While most patients receive high-quality care from their GP, we need to understand where and why shortcomings in a small number of practices exist, and the BMA is committed to working with the chief inspector to improve standards.
It's important, however, that anecdotes of poor practice are not used to distort the reality, which is that the overwhelming majority of hard-working GPs provide high-quality care which is appreciated by patients.
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