– Jamie Reed MP, Shadow Health Minister
It is not correct to say that the NHS is 'too powerful' to be criticised. Labour introduced the first ever independent regulation of the NHS to identify problems and failures and to ensure that criticism was used to improve patient care. That is precisely the role of the CQC.
The National Health Service "became too powerful to criticise" with even the most senior staff afraid of speaking out despite millions of patients receiving a "wholly unsatisfactory" service from GPs and hospitals, the official regulator has said.