A NatWest customer has told ITV News that there have been problems accessing the online banking site. Ben Jeffrey added that payments online are "not being authorised".
@suswatibasu Hi, unable to access the online banking website but the apps ok. Tried purchasing something online which rejected for no reason
@suswatibasu The only error message at all is that the website server is not responding. Explains why payments won't process
@suswatibasu after double checking, the website is working but still cannot get authorisation for payments online. Causing suspended account
More top news
The President of the United States is set to restrict immigrants from Syria and six other Middle Eastern or African countries, aides say.
MPs say there is a "severe conflict of interest" in F1's sale to Liberty Media after it emerged the governing body benefited from the deal.
Freezing with frost and fog