A NatWest customer has told ITV News that there have been problems accessing the online banking site. Ben Jeffrey added that payments online are "not being authorised".
@suswatibasu Hi, unable to access the online banking website but the apps ok. Tried purchasing something online which rejected for no reason
@suswatibasu The only error message at all is that the website server is not responding. Explains why payments won't process
@suswatibasu after double checking, the website is working but still cannot get authorisation for payments online. Causing suspended account
More top news
Defence saving plans raise "serious doubts" over the Ministry of Defence's ability to pay for new equipment, including warships and planes.
One firefighter has been killed and more than 700 homes destroyed in the 404-square-mile Thomas Fire.
Theresa May has said there is "no place in our politics" for intimidation after Tory Brexit rebel MPs received death threats and abuse.