Hotel criticised over widower treatment agrees to refund

A hotel that refused to refund a widower who booked an anniversary party despite his wife's death has now agreed to reimburse Eric Clifton. The Lysses House Hotel in Fareham also agreed to make a donation to a cancer charity nominated by Mr Clifton.

View all 10 updates ›

Hotel criticised over widower treatment agrees to refund

A hotel that refused to refund a widower who booked an anniversary party despite his wife's death has now agreed to reimburse Eric Clifton.

The Lysses House Hotel in Fareham also agreed to make a donation to a cancer charity nominated by Mr Clifton, who said he was happy the issue had been resolved.

Colin Mercer, the owner of the hotel, told ITV News he was "gutted" the disagreement had got out of hand.

More top news