Hotel criticised over widower treatment agrees to refund

A hotel that refused to refund a widower who booked an anniversary party despite his wife's death has now agreed to reimburse Eric Clifton. The Lysses House Hotel in Fareham also agreed to make a donation to a cancer charity nominated by Mr Clifton.

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Hotel owner shakes hands with widower

Colin Mercer (right), the owner of The Lysses House Hotel in Fareham, shakes hands with Eric Clifton. Credit: ITV News

Colin Mercer, the owner of The Lysses House Hotel in Fareham, shook hands with Eric Clifton after he agreed to reimburse the widower for an anniversary party after he was forced to cancel it because his wife died.

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