The daughter of one of the victims of ill-treatment at Hillcroft nursing home in Lancaster by four care workers has said she was "heartbroken" when she was informed of the abuse.
In an impact statement, ahead of their sentencing, she said: "To receive a letter and to be informed that your parent has possibly been physically abused in a place that is thought to be comfortable for them is heartbreaking."
She added that she wanted to know why the defendants had acted like they did and what they would think if their parents were treated in the same manner.
Carol Ann Moore, 54, Katie Cairns, 27, Gemma Pearson, 28, and Darren Smith, 35, will be sentenced today.
More top news
A shot of a chameleon using its tongue to grab dinner has snatched a top photography award.
One story dominates Thursday's front pages with some newspapers printing emotive pleas to voters to keep the United Kingdom as one.
After a mild start temperatures should pick up, with the south of England seeing highs of 26C.