A relative of a dementia sufferer who was mistreated at a nursing home in Lancaster has spoken of his anger as four care workers are set to be sentenced today.
Michael Rowlinson said his family's decision to place his father, Norman, a retired chartered surveyor, into care was the "worst day of our lives".
Reading an impact statement in court, he said: "We had feelings of guilt for not being able to look after him.
"Our feelings of guilt only worsened when we found out that Dad had been subjected to humiliation and ill-treatment by those who were trusted to care for him.
"We feel angry this could have been allowed to happen...the experience has broken down our trust."
Mr Rowlinson added he did not believe the Care and Quality Commission had held Hillcroft to account.
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