Disabled shoppers 'forced to buy online'

3/4 of disabled young people feel unable to go shopping because of a lack of access around their town centre, a new poll from the Muscular Dystrophy Campaign found.

View all 3 updates ›

Disabled shoppers 'put off by bad staff attitudes'

Young disabled shoppers reported being put off shopping in the high street by the attitude they encountered from shop staff, a new poll has revealed.

The poll of 500 disabled people found nearly half are being put off shopping on the high street by the attitude they encounter from staff. Credit: REUTERS/Carlo Allegri

The small poll of 500 people aged 16 to 30 who suffer from a disability also found that nearly half are put off revisiting local shops because of how staff treat them; some said they felt "invisible" after being ignored by staff who instead address their companions or carers.

The poll was launched as the charity's "Trailblazers", a group of disabled campaigners aged 16 to 30, released a list of top tips for high street businesses on how they could provide better practical support to disabled customers.

More top news