Lloyds Banking Group customers hit by card problems

Customers of banks including Lloyds, TSB, Halifax and Bank of Scotland were left unable to withdraw cash, after two Lloyds Banking Group servers went down. A spokesperson says the issue is now resolved and the backlog is being cleared.

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Lloyds Banking Group: IT problems now resolved

A spokesperson for Lloyds Banking Group has said the IT problems encountered earlier are now resolved.

We apologise that earlier today, between 3pm and 6pm, some customers were unable to complete their debit card transactions. Although the majority of transactions were unaffected, we are very sorry for the inconvenience that this will have caused.

At the same time, some customers encountered problems at approximately half of our 7,000 ATMs. This was resolved by 7.30pm, and all of our ATMs are now working.

– Lloyds Banking Group spokesperson

Online and telephone banking were unaffected by the problems.

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