Figures show rise in complaints at Wales health board

Figures obtained by ITV News have revealed a significant rise in the number of complaints made and upheld against the Abertawe Bro Morgannwg University Health Board in Wales.

  • 2008/09: 17 complaints - 4 upheld
  • 2009/10: 46 complaints closed - 11 upheld
  • 2010/11: 51 complaints closed -14 upheld
  • 2011/12: 60 complaints closed -18 upheld
  • 2012/13: 87 complaints closed - 34 upheld
  • 2013/14: On the 24 January 2014 of around 76 complaints closed - 32 were upheld in whole or in part

Source: Public Services Ombudsman for Wales

Read: Fresh claims of serious neglect at Welsh hospital

Advertisement

Calls for review after new neglect claims at Welsh hospital

Fresh claims of serious neglect have been uncovered by a special ITV News investigation at the Princess of Wales Hospital, which was already at the centre of a major police investigation and an independent review ordered by the Welsh Government.