The Governor of the Bank of England has told ITV News the economic recovery remains too fragile to raise rates yet.
Mark Carney's comments come as the Bank today abandoned its flagship forward guidance policy linking interest rates to unemployment after just six months - but insisted they must remain low for longer to support the economy:
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Some 26% of online shoppers complained of poor delivery service.
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Adverts targeting benefits claimers will remind them to notify authorities of any changes - or face a criminal record.