Disabled people facing 'distress' over late claims

Disabled people are facing "distress and financial difficulties" as a result of the slow processing of claims under a new Government benefit scheme, a spending watchdog has found.

New figures suggest claimants are waiting longer for claims to be processed. Credit: PA Wire

The National Audit Office found that claimants for the new Personal Independence Payment, which will replace Disability Living Allowance, were waiting an average 107 days for a decision on their cases, rather than the predicted processing times of 74 days.

Terminally ill patients were found to be waiting for 28 days instead of 10 days.

A backlog of 92,000 cases had built up with private contractors Atos and Capita within six months of the introduction of PIPs in some areas of the north of England.

Read: How will changes to disability benefit affect you?

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Disabled benefit claim delays 'causing distress'

Disabled people are facing "distress and financial difficulties" as they are being forced to wait longer for the processing of claims under a new Government benefit scheme, according to the National Audit Office.