The Royal Bank of Scotland has confirmed pre-tax losses of £8.2 billion last year alongside £576m in bonuses in an announcement likely to reignite the row over pay.
RBS, which is 81% owned by the taxpayer, reported a £5.3 billion loss in 2012.
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The woman, called Karen, was in tears as she spoke about the xenophobic attacks she has suffered since the EU referendum.
Representatives for Scotland and Northern Ireland said they were concerned that they will be pulled out of the EU by English voters.
This is not hyberbole.