John Serry says something needs to be done to "de-escalate" the "very urgent" situation in Crimea, after he was forced to leave the region following his confrontation with unidentified armed men and angry pro-Russia protesters.
Mr Serry added that he hoped all citizens in Crimea can "start to feel safe again".
The situation is very urgent now and we need to find a way to de-escalate the tension - UN's Robert Serry tells us before flying out.
The UN envoy's team believed the visible presence of our camera crew was probably the best protection they could have had from the militia.
ITV News were the only TV journalists with a UN envoy as he was forced to seek refuge in a Crimea cafe after being confronted by armed men.